FAQ

Products

Are there earrings always as a pair?

If nothing else is noted in the product descriptions, you will always get one-off items. Order quantity 1 usually means that you actually get an earring delivered. The items we sell as a pair are identified by the reference in the product descriptions (eg, "Sold as a pair"). Do you choose here as order quantity 1 there is the article as a pair, thus z. B. two stud earrings.

Order

Is there a minimum order quantity or minimum order amount?

No, at Piercinginspiration there is no minimum order quantity and no minimum order amount. Everyone buys as much as they like!

I placed an order but did not receive an e-mail with payment details. What happened?

With each order, we automatically send an e-mail to the e-mail address you have provided. If you have not received an email, it could be that it has landed in the Spam folder. If it can not be found here, please contact our support support@piercinginspiration.de.

Payment

Which payment methods are accepted?

Payments are possible via Sofortüberweisung, PayPal and credit card.
Shipping
How much is shipping for Germany?

From a purchase value of Shipping in Germany is 25 € free of charge, Below this purchase value, shipping by Deutsche Post costs € 1,90 and by DHL € 4,90 in Germany. In addition, the option Deutsche Post incl. Jewelery box for € 4,90 or DHL incl. Jewelery box for € 7,90 can be selected. 

From 55 € is the DHL shipping for free.

How much is the rest of the world?

Worldwide is the Shipping from 35 € free, Shipping by Deutsche Post costs € 4,90. This costs € 7,90 per Deutsche Post with tracking. Deutsche Post Versand is also available with a jewelery box for € 7,90. Deutsche Post Versand with tracking is also available with a second jewelery box for € 9,90.

From 69 € is the Deutsche Post Free shipping with tracking and signature.

Do I have to pay customs fees for my order?

Piercinginspiration assumes all fees for duties and taxes for all customers in the European Union. As an EU citizen, you don't have to pay any additional costs for customs. In countries outside the EU, additional costs may arise depending on the value of the goods and country-specific regulations.

How can I revoke my contract?

If you want to revoke the contract, please fill out the form below, put this into the return and send it at your own expense to the following address:

piercinginspiration UG
Im Goldacker 51
50126 Bergheim
Germany

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

_______________________________________________________

Order number_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only in the case of a communication on paper)

_________________________
Date

(*) Delete as appropriate

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