Frequently asked questions
Are there earrings always as a pair?
If nothing else is noted in the product descriptions, you will always get one-off items. Order quantity 1 usually means that you actually get an earring delivered. The items we sell as a pair are identified by the reference in the product descriptions (eg, "Sold as a pair"). Do you choose here as order quantity 1 there is the article as a pair, thus z. B. two stud earrings.
Is there a minimum order quantity or minimum order amount?
No, at Piercinginspiration there is no minimum order quantity and no minimum order amount. Everyone buys as much as they like!
I placed an order but did not receive an e-mail with payment details. What happened?
With each order, we automatically send an e-mail to the e-mail address you have provided. If you have not received an email, it could be that it has landed in the Spam folder. If it can not be found here, please contact our support firstname.lastname@example.org.
Which payment methods are accepted?
Shipping in Germany free of charge. Shipping by costs DHL €4,90 in Deutschland.
From 49 € is the DHL shipping for free.
How much is the rest of the world?
Worldwide is the Shipping from 39 € free. Shipping by Warenpost costs from €3,90. This costs from €7,90 via DHL with shipment tracking.
Do I have to pay customs fees for my order?
Piercinginspiration assumes all fees for duties and taxes for all customers in the European Union. As an EU citizen, you don't have to pay any additional costs for customs. In countries outside the EU, additional costs may arise depending on the value of the goods and country-specific regulations.
How can I revoke my contract?
If you want to revoke the contract, please fill out the form below, include it in the return package and send it at your own expense to the following address:
Im Goldacker 51
Please note the following: For reasons of hygiene, recall is only possible for unused piercings. If the piercing packaging is opened, the return/revocation is no longer possible.
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*) ____________ / received on (*) __________________
Name of consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only in the case of a communication on paper)
(*) Delete as appropriate