Frequently Asked Questions
Products
Are there earrings always as a pair?
If nothing else is noted in the product descriptions, you will always get one-off items. Order quantity 1 usually means that you actually get an earring delivered. The items we sell as a pair are identified by the reference in the product descriptions (eg, "Sold as a pair"). Do you choose here as order quantity 1 there is the article as a pair, thus z. B. two stud earrings.
Order
Is there a minimum order quantity or minimum order amount?
No, there is no minimum order quantity or minimum order amount at Piercinginspiration. Everyone buys as much as they like!
I placed an order but did not receive an e-mail with payment details. What happened?
With each order, we automatically send an e-mail to the e-mail address you have provided. If you have not received an email, it could be that it has landed in the Spam folder. If it can not be found here, please contact our support support@piercinginspiration.de.
Payment
Which payment methods are accepted?
Shipping
How much does the shipping cost?
All information about shipping can be found under the tab “Payment and Shipping”.
Do I have to pay customs fees for my order?
Piercinginspiration covers all applicable customs and tax fees for all customers in the European Union. This means that as an EU citizen you do not have to pay any additional customs costs. In countries outside the EU, additional costs may arise depending on the value of the goods and country-specific regulations.
How can I revoke my contract?
If you want to revoke the contract, please fill out the form below, include it in the return package and send it at your own expense to the following address:
piercinginspiration UG
Bahnhofstrasse 25
51143 Cologne
Germany
Please note the following: For reasons of hygiene, recall is only possible for unused piercings. If the piercing packaging is opened, the return/revocation is no longer possible.
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
_______________________________________________________
Order number_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer (s)
________________________________________________________
Address of the consumer (s)
________________________________________________________
Signature of the consumer (s) (only in the case of a communication on paper)
_________________________
Date
(*) Delete as appropriate