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Terms & Conditions

-hereinafter Piercinginspiration called -

1. General / validity

These general terms and conditions apply to all deliveries and services from Piercinginspiration underlying. Deviating and / or supplementary agreements require the express written consent of Piercinginspiration. A Confirmation by email is more than enough.

2. offer

All offers from Piercinginspiration on the website of are non-binding and subject to change. Small deviations and technical changes compared to our images or descriptions are possible. The contract comes through the completion of the order process on the website of Piercinginspiration and confirmation of the order Piercinginspiration by e-mail or by executing the order Piercinginspiration conditions.

The offer of Piercinginspiration is aimed exclusively at end users. Business deliveries to companies, so-called "B2B" sales transactions, are not offered. If a business address is given when ordering, then it goes Piercinginspiration automatically assumes that this is just a delivery address.

3. prices and payment conditions

The prices shown on the website of Piecinginspiration apply at the time of the order. All prices quoted are final prices in the currency chosen by the customer. Obvious price errors reserved. Packaging, shipping costs and any statutory duties in the country of destination will be charged separately.

Piercinginspiration accepts all on the website of Piercinginspiration Payment methods offered during the ordering process. The customer chooses his preferred payment method himself. Any additional costs arising from the payment method (e.g. cash on delivery fee) will also be charged in the amount specified on the website. Offsetting of mutual claims is only permitted with the express written consent of Piercinginspiration is possible.

If the product description of Piercinginspiration nothing else results, the prices given are total prices that include the statutory sales tax. Any additional delivery and shipping costs that may arise are specified separately in the respective product description.

For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for money transfers by banks (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs can also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

The payment option (s) will be communicated to the customer in the online shop of the seller.

When paying by means of a payment method offered by PayPal, payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"), under the terms of PayPal Terms of Use, available at or, if the customer does not have a PayPal account, under the terms and conditions of payments without a PayPal account, available at


4. Delivery and shipping costs

The delivery of the goods to the customer is carried out by third party suppliers (delivery services). The customer chooses his preferred shipping method itself. The packaging and shipping costs will be announced to the customer before triggering the ordering process within the basket. Goods in stock will be shipped within two working days of receipt of order.

Partial deliveries are permissible, unless the customer has notified in writing that they are not interested in them or that they are clearly unreasonable to accept them. The costs for transport and packaging will only be charged once in this case.

We expressly point out that if you choose uninsured shipping without tracking, piercinginspiration UG assumes no liability for the delivery. For this reason, we recommend that you choose insured shipping with shipment tracking.

The buyer is responsible for shipping, lost shipments that were completed without tracking and therefore cannot be traced.

5. Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal you must contact us:

piercinginspiration UG, Bahnhofstrasse 25, 51143 Cologne, Germany,, Telephone: +49 (0) 2271 5059980, by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract.

You can use the model withdrawal form below, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. 

Consequences of the withdrawal If you withdraw from this contract, we have sent you all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you have a different type of delivery than that offered by us, the most favorable standard delivery), immediately and no later than fourteen days from the day on which the notice of your cancellation of this contract has been received by us.

For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

The right of withdrawal does not apply to the following agreements: Contractually for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery. Also at opening the piercing packaging, the return/cancellation is no longer possible. Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back)

    6. Warranty

    Piercinginspiration guarantees that the goods sold are free from material and manufacturing defects at the time of transfer of risk and have the contractually guaranteed properties. The statutory warranty period of two years from delivery of the goods to the customer applies. The warranty does not extend to normal operational wear and tear or normal wear and tear.

    Claims by the customer for damages, e.g. due to non-performance, negligence when concluding the contract, breach of secondary contractual obligations, consequential damage caused by defects, damage from tort and other legal reasons are excluded. Exceptionally liable Piercinginspiration in the absence of a guaranteed property, in the event of willful intent or gross negligence. Claims under the Product Liability Act are not affected. Should defects occur, the Piercinginspiration is responsible, and in the case of an exchange of the goods, if the replacement delivery is also defective, the buyer has the right to conversion or reduction. Piercinginspiration assumes no liability for the constant and uninterrupted availability of for technical or electronic errors in the online offer.

    7. Retention of Title

    All deliveries are subject to retention of title. The delivered goods remain the property of until the purchase price has been paid in full Piercinginspiration.

    8, Data storage / data protection

    We draw your attention to the fact that the data required in the course of the transaction is processed and stored by means of a computer system. All personal data collected by the customer will be treated confidentially. Only in the context of order processing (payment, shipping), the necessary data will be used against third parties. At any time you can receive free information about the data stored about you. Send an e-mail to For data protection reasons, the mail can only be answered at Piercinginspiration stored e-mail address.

    9. Minimum age for use

    The minimum age to use the Crazy Factory Services is 16 years (or as old as required in your country to be eligible to use our services without parental consent).

    This includes in particular the processes of creating a customer account (registration) and completing an order. If you are not old enough to use our services, you will need the consent of a parent / guardian. Please contact our support ( to open a client account for minors and to declare their consent.

    10. jurisdiction

    The place of jurisdiction for all disputes in connection with the delivery business is based on the seat of Piercinginspiration and therefore the ordinary judge in D-50126 Bergheim is responsible. The contractual partners agree to the application of German law with regard to all legal relationships arising from this contractual relationship, excluding conflict of law rules and international agreements.

    11. imprint

    Information pursuant to Sect. 5 German Telemedia Act (TMG)

    piercinginspiration UG (Limited)

    Bahnhofstrasse 25

    51143 Cologne

    Commercial register: HRB 98708

    Register court: district court Cologne

    Represented by: Roberta Orcian 

    Phone: +49 (0) 2271 5059980


    12. additional provision

    The nullity or invalidity of individual provisions of these terms and conditions does not affect the validity of the remaining provisions. Void or ineffective conditions are replaced by the statutory provisions. Stand: 12.2022. Subject to change.

    Copyright infringement:

    If you suspect that from the website is violated by one of your rights, please notify us immediately by e-mail with, so that remedial action can be taken quickly. Please note that the more time-consuming and costly involvement of a lawyer at the risk and expense of the customer.


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